An inventory and check-in report is a detailed written and photographic document that records the exact condition, cleanliness, and contents of a rental property at the start of a tenancy. It covers every room — walls, floors, ceilings, fixtures, fittings, furniture and appliances — with hundreds of timestamped photographs as supporting evidence.On the day of the inspection, our AIIC-accredited clerk visits the property, conducts a thorough room-by-room assessment, tests smoke and carbon monoxide alarms, records meter readings, and meets the tenant on-site to professionally hand over the keys. Tenants are encouraged to attend so both parties can agree to the report in real time.After the inspection, our back-office team compiles the full report and delivers it to all parties within 24 hours. The tenant has 7 days to raise any queries. Once agreed, the report becomes the legally defensible baseline used at check-out to assess any changes in condition and determine fair deposit deductions.Without a professional independent inventory and check-in report, resolving deposit disputes becomes significantly more difficult — deposit protection schemes including TDS, DPS and MyDeposits will almost always rule in the tenant's favour without one.
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A professional inventory and check-in report in London helps: